UCD Glossary
Within the SAMS project, a UCD Glossary was developed to make sure that the project team has the same understanding of UCD terminologies. The glossary of UCD terms was first created as one of the strategies to achieve effective teamwork within the international UCD group, considering different background knowledge, understanding, and way of working. It was important for the UCD team to have the same understanding and definition of each term used in the working process; and from time to time in the research and reporting process, the UCD team in each country referred to the UCD Glossary in order to make sure that the research process is still following the agreed methodologies.
In order to make the UCD collaborative process more understandable, the UCD Glossary was enriched with stories on how the terms and methodologies were used within the SAMS project.